Instructor and Coach Access Now Available

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We’re happy to announce that Instructor and Coach access to Rosters and other registrant related information is now available. This is an opt-in feature and Coaches, Instructors and other Volunteers will only have access if you grant it to them. They will only be able to see their Program and/or Team Rosters. Basic capabilities are:

  • View Rosters
  • Email Rosters
  • Send Text/SMS to Rosters
  • Export Rosters to Excel

Instructor and Coach Access is available through our new, fully-responsive RecDesk Community ...

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Invoice Me (Pay Later) Option – RecDesk Community Portal

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RecDesk now offers an Invoice Me (Pay Later) option for those customers who would like to allow their Community Members to register for Programs, enroll in Memberships and make Reservations Online, but Pay Later. The default is Credit Card (Pay Now) Only. The options are:

  • Credit Card (Pay Now) Only (Default) – this option requires ALL RecDesk Community payments to be made by Credit Card at the time the online transaction takes place.
  • Credit Card (Pay Now) OR Invoice Me ...
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RecDesk Community Mobile Release – Online Reservations now Available

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RecDesk Community Mobile now supports Online Reservations! With this release, our RecDesk Community Mobile application is now functionally on par with the standard desktop Community Portal. This means that from Program Registrations to Membership Enrollments and League Schedule Look-ups to Reserving Facilities, community members can now do everything they need to do fro their phone or other mobile device. See below for a couple of screenshots

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RecDesk Community Mobile Release

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Last week we rolled out the RecDesk Community Mobile platform to our clients in 39 U.S. States and Canada – and the uptake on the new platform has been nothing short of amazing. If you browse to anyone of our client sites on a mobile device, you can see the platform in action – or, you can see it in a mobile emulator here – http://goo.gl/Lgdk6Q.

It’s no secret that mobile is quickly becoming the preferred way ...

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Punch Pass Support – Memberships

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We added support for Punch Pass Memberships this weekend. This will allow customers to create Memberships that are limited not by just a time period, but also by number of visits.

The “number of punches/swipes” can be set at the Fee level – this will allow an existing or new Membership type to support one or more Punch Pass options as well.

Upon check-in to a Facility, if a member is enrolled in one pf these Punch Pass Memberships, the swipe will ...

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Announcing SendGrid support – Email Campaigns that Deliver

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RecDesk now offers an alternative to Mandrill for sending bulk email campaigns from RecDesk. It’s called SendGrid , and it is an industrial strength alternative requiring minimal setup. We’re not dropping support for Mandrill – but effective 4/27/16, Mandrill will require a paid MailChimp account to continue.

SendGrid offers a free version if you send 12,000 or less emails per month. See info. on Setting up your SendGrid Account and Integration into RecDesk here: http://goo.gl/H3tjL8. If ...

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RecDesk Community Mobile Preview

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For the past several months we’ve been focusing much of our effort on developing a mobile-optimized experience for the community members of the customers we proudly serve. The result of all this work is RecDesk Community Mobile – a fully-responsive community portal that doesn’t just try to skinny down the full desktop version of RecDesk Community, but rather takes into consideration the very different form-factor of mobile devices and the nuances around navigation and a touch interface.

We’ll be rolling out ...

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Using Tags Effectively – Becoming a RecDesk Ninja

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For the uninitiated, Tags can be somewhat confusing – but once you understand them and start to use them, they can open up new doors in terms of how you manage and interact with the data that is important to your day-to-day operations.

Tags are a useful way to further categorize/organize Members, Personnel/Volunteers and Facilities in your organization. RecDesk provides the basic framework for managing all of these important items, but each department and organization is a bit different with varying ...

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Director Release – Enhanced Master Calendar Filters – Multi-Facility and Tags

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We’ve enhanced the Master Calendar so that you can now filter it by Tags and/or selection of multiple Facilities. Simply click the Show Advanced Filters link on the Master Calendar page (see below). Then, select the Tags and/or Facilities you’d like to Filter By and click the Apply Search button. See below for screen shots:

Figure 1

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Figure 2

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Director Release – Attaching Documents to Profiles (Birth Certificates, Medical Forms etc)

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RecDesk now allows you to attach documents to Members and Personnel/Volunteers. Some common use cases might be:

  • Attaching a Birth Certificate to a Member profile
  • Attaching a Medical Form to a Member profile
  • Attaching a Background Check Verification Form to a Coach/Volunteer profile
  • Whatever else makes sense for your organization ;)

The functionality goes beyond just attaching documents though. You can also do things such as define Expiration Policies and search by Document Types. The use of Expiration ...

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