Our innovative CRM+ feature allows clients to work faster, smarter and more effectively – which is what we focus on every day here at RecDesk. Our 15+ years of experience in the recreation space has shown us that at the end of the day, the RecDesk platform is a Customer Relationship Manager (CRM) for recreation and activity-centric organizations.

With that said, RecDesk has lead the way in integrating a selection of collaboration, communication and notification features found in leading platforms outside of recreation management (including Sales CRMs, Project Management, Accounting & Finance and Helpdesk Support) into the RecDesk platform. These are platforms and tools we use every day internally here at RecDesk and have seen first-hand how some of the features they provide can be broadly leveraged in our platform to allow our clients to work faster, smarter and more effectively.

In broad terms, the CRM+ concept allows you to:

  • Have a Conversation about anything (Notes)
  • Attach a Document to anything (Documents)
  • Create, Manage and Assign Tasks to anything (Tasks)

CRM+ Toolbar as it appears on a Facility

CRM+ Detail on a Program

You can take advantage of CRM+ on the following entities:

  • Programs
  • Memberships
  • Membership Members (Enrollments)
  • Facilities
  • Reservations
  • Leagues
  • Teams
  • Invoices
  • Payments