Chad Holpfer, Director of the Parks, Recreation, and Forestry Department for the City of Jefferson, has been with the department for over 6 years and has seen how the field of parks and recreation has evolved. As a parent of 2 young children and a dedicated professional, Holpfer understands how crucial it is to have built-in flexibility to any scheduling tool a parent might use. That’s why he’s happy to have a solution with the tools needed for programs to work smoothly for both parents and staff.
When programs are canceled, changed, or new opportunities arise, Holpfer generally decides whether to sign his kids up based on the convenience of the registration – which is why he wanted to make sure his department provided that same ease and accessibility to their own patrons. From registration to team formation to communication, the process is easier, faster, and more accurate with RecDesk.
Before implementing RecDesk, the department relied heavily on a manual process that Holpfer described as assembling “war boards.” Whenever teams were needed for a program, they went from assigning 200+ slips of paper – and then handing off these manual-error-prone packets to colleagues for further tedious input – to letting RecDesk do all the work.
One tool that Holpfer can’t help but mention is the mobile app. According to Holpfer, RecDesk Copilot has been incredibly helpful for on-the-go access to schedules and attendance, and increased communication between counselors and department staff. For a department managing countless programs and hundreds of participants, that accessibility is a game–changer. Reflecting on the changes they’ve made, Holpfer believes that the department could not continue operating at its current level or continue to grow without RecDesk. By leaning into technology that simplifies logistics and strengthens their level of communication, Holpfer has given Jefferson Parks, Recreation, and Forestry the tools needed to not just keep up with the evolving needs of the community, but also to stay one step ahead.
Find out how with this full article here and watch his story below!
