The South Windsor Parks and Recreation Department has always had their work cut out for them with their large variety of programs, facilities, and community services. With a growing community and a greater need for efficiency, it became increasingly clear that they needed better tools to keep operations running smoothly for patrons and staff. That’s why Administrative Operations Manager Stephanie Tostarelli-Parker and her department began the search for a new recreation management software provider in 2018.
According to Tostarelli-Parker, the goal was to find a platform that could truly support the department’s evolving needs. South Windsor was specifically looking for a solution that was:
- More cost-effective and accessible than their current system
- User-friendly for both staff on the back-end and the community signing up for programs
- Backed by fast, responsive & reliable customer support that offered real solutions
After careful consideration, South Windsor decided to make the switch to RecDesk. Not only did the RecDesk system simplify day-to-day tasks, but it also offered a more human touch, fostering a great experience for all. The support team immediately proved to be more than just a help desk, becoming invested in the success of the department and the community.
From faster registrations and fewer clicks for users to easier internal management and more control, the transition to RecDesk has been a game-changer for the Town of South Windsor.
Want to learn more about the Town of South Windsor’s onboarding process with RecDesk? Click the links below to read the whole story or watch the video testimonial:
