Introducing the All New RecDesk Support Center

 

We’re excited to introduce the all new RecDesk Support Center! It’s a great upgrade from our current help guide and empowers RecDesk users by allowing them to quickly and easily find what they’re looking for – including animated, easy to understand examples and expanded search capabilities.

We pride ourselves on having the BEST customer support in the industry. This is just another way that we continue to improve and innovate on the tools and resources that our customers need ...

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RecDesk – Now With Local Access Control Support

RecDesk Now supports Local Access Control via partnerships and integrations with access control experts. With RecDesk Access Control, Memberships managed on our platform seamlessly integrate with local access control hardware to allow for:

  • Granular access across multiple Entry Points
  • Easy Assignment of Cards/Fobs/Mobile Phone credentials
  • Varying Access Control groups across Membership Types (Entry Points, Time of Day)
  • Automatic Renewal and Expiration of access based on RecDesk ...
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COMMUNITY RELEASE – Enhanced Program Selection and Instructor Attendance

We rolled in a release last night that included (a) enhanced Multi-Program Selection for a streamlined approach to acrivity registration and (b) the ability for Instructors to take attendance on their phones or tablets by logging into Community as and Instructor or Coach.

(a) Enhanced Multi-Program Selection for Registration

Selecting multiple weeks of a Program or Camp prior to proceeding to Checkout has never been easier with this latest enhancement.

 

 

(B) Instructor Attendance from RecDesk Community

Instructors can now ...

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RECDESK RELEASE – New POS Layout option and more

We pushed out a release on Sunday night that included a slew of enhancements and several minor bug fixes. On the POS front, we added a new View Option – List View. This complements the existing Button View and works great for Items that have longer, more descriptive names. Switching between the two is a piece of cake see below:

Default Button View

New ...

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RecDesk Announcement | End of Support for TLS 1.0

** DATE CHANGE – NOW JUNE 11th at 11PM EST **

In order to meet the PCI Data Security Standard (PCI DSS) for safeguarding payment information and with a PCI imposed deadline for compliance, RecDesk will end support of connections which use TLS 1.0 at 11PM on June 11, 2018.

Why are we doing this?

Payment Card Industry (PCI) Data Security Standard (DSS) state that all payment systems must disable early Transport Layer Security (TLS) by June 30, 2018.

Who ...

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FlexForms Release – Electronic Signature & Document Upload widgets

We just pushed in a release over the weekend that adds two new very useful form components to our RecDesk FlexForms offering. They are the Document and Signature widgets. If you missed our initial announcement about RecDesk FlexForms, check out this quick explainer video or this blog post. To dive in deeper, be sure to visit our YouTube FlexForms Training PlayList.

Our goal with RecDesk FlexForms is to allow your organization to eliminate paper-based forms from ...

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Introducing RecDesk FlexForms – Only from RecDesk

We’re very excited and proud to announce the release of RecDesk FlexForms. This is our powerful, yet easy to use Online Forms Solution that allows organizations to build, integrate and work with virtually any shape and size form they’d like. It is the industry’s first fully-featured, fully-integrated Advanced Custom Forms Engine and consists of the following three main components:

  1. An incredibly powerful and flexible Online Forms Builder
  2. A seamless integration with the Checkout Pipeline on Desktop and Mobile
  3. Simple ...
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Instructor and Coach Access Now Available

We’re happy to announce that Instructor and Coach access to Rosters and other registrant related information is now available. This is an opt-in feature and Coaches, Instructors and other Volunteers will only have access if you grant it to them. They will only be able to see their Program and/or Team Rosters. Basic capabilities are:

  • View Rosters
  • Email Rosters
  • Send Text/SMS to Rosters
  • Export Rosters to Excel

Instructor and Coach Access is available through our new, fully-responsive RecDesk Community ...

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Upcoming Trade Shows

Upcoming Trade Shows

We’ll be on the road quite a bit this Fall – if we’re in your area please stop by and say Hello!

  • Florida Recreation and Park Association (August 29-September 1, 2016)   Conference Site
  • South Carolina Annual Conference (September 12-13, 2016)   Conference Site
  • New Hampshire Recreation and Park Association State Conference (September 20, 2016)  Conference Site
  • Vermont Parks and Recreation Conference (September 21-22, 2016)   Conference Site 
  • National ...
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