Introducing the All New RecDesk Support Center

 

We’re excited to introduce the all new RecDesk Support Center! It’s a great upgrade from our current help guide and empowers RecDesk users by allowing them to quickly and easily find what they’re looking for – including animated, easy to understand examples and expanded search capabilities.

We pride ourselves on having the BEST customer support in the industry. This is just another way that we continue to improve and innovate on the tools and resources that our customers need ...

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RecDesk – Now With Local Access Control Support

RecDesk Now supports Local Access Control via partnerships and integrations with access control experts. With RecDesk Access Control, Memberships managed on our platform seamlessly integrate with local access control hardware to allow for:

  • Granular access across multiple Entry Points
  • Easy Assignment of Cards/Fobs/Mobile Phone credentials
  • Varying Access Control groups across Membership Types (Entry Points, Time of Day)
  • Automatic Renewal and Expiration of access based on RecDesk ...
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COMMUNITY RELEASE – Enhanced Program Selection and Instructor Attendance

We rolled in a release last night that included (a) enhanced Multi-Program Selection for a streamlined approach to acrivity registration and (b) the ability for Instructors to take attendance on their phones or tablets by logging into Community as and Instructor or Coach.

(a) Enhanced Multi-Program Selection for Registration

Selecting multiple weeks of a Program or Camp prior to proceeding to Checkout has never been easier with this latest enhancement.

 

 

(B) Instructor Attendance from RecDesk Community

Instructors can now ...

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RECDESK RELEASE – New POS Layout option and more

We pushed out a release on Sunday night that included a slew of enhancements and several minor bug fixes. On the POS front, we added a new View Option – List View. This complements the existing Button View and works great for Items that have longer, more descriptive names. Switching between the two is a piece of cake see below:

Default Button View

New ...

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RecDesk Announcement | End of Support for TLS 1.0

** DATE CHANGE – NOW JUNE 11th at 11PM EST **

In order to meet the PCI Data Security Standard (PCI DSS) for safeguarding payment information and with a PCI imposed deadline for compliance, RecDesk will end support of connections which use TLS 1.0 at 11PM on June 11, 2018.

Why are we doing this?

Payment Card Industry (PCI) Data Security Standard (DSS) state that all payment systems must disable early Transport Layer Security (TLS) by June 30, 2018.

Who ...

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RELEASE – The ALL NEW RecDesk FlexCalendar

We rolled in an update last night called FlexCalendar that will replace the existing Master Calendar. It’s a real improvement over the existing Master Calendar in the following ways:

  • It includes an ALL NEW Scheduler View (see below) where you can easily scan for available times across ALL or a sub-selection
  • Easier navigation by specific date using the Calendar Month Control in the left-hand navigation pane
  • Easier and more robust filtering by Schedule Type, Facility Tags and Multiple Facilities
  • Includes the ALL NEW List ...
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RELEASE – Activity Counts, Failed Check-In Tracking and Daily Visit Counts

Ok – there’s a theme to the major components of this latest release – it’s all about the math – or “the maths” as the English say. It’s mostly addition and subtraction, but many of our customers should find some, if not all of the following additions helpful. Activity Counts, Failed Check-In Attempts and Daily Facility Check-Ins/Visits Count. For a complete list of updates included in this release, please see 10/8/2017 Release

Activity Counts (via Reports ...

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RECDESK RELEASE – FlexForms for Memberships, SKU Scanning and more

Flex Forms for Memberships

We pushed out a release last night that now incorporates the use of FlexForms into Memberships. This rounds out our initial implementation of RecDesk FlexForms in that it now encompasses all of the major components of our platform: Programs, Facility Reservations and now Memberships. This means that for every in-house or online transaction, you’ll be able to: (a) Eliminate all those pesky paper forms (b) ensure greater accuracy and (c) SAVE TIME chasing ...

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FlexForms Release – Electronic Signature & Document Upload widgets

We just pushed in a release over the weekend that adds two new very useful form components to our RecDesk FlexForms offering. They are the Document and Signature widgets. If you missed our initial announcement about RecDesk FlexForms, check out this quick explainer video or this blog post. To dive in deeper, be sure to visit our YouTube FlexForms Training PlayList.

Our goal with RecDesk FlexForms is to allow your organization to eliminate paper-based forms from ...

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Introducing RecDesk FlexForms – Only from RecDesk

We’re very excited and proud to announce the release of RecDesk FlexForms. This is our powerful, yet easy to use Online Forms Solution that allows organizations to build, integrate and work with virtually any shape and size form they’d like. It is the industry’s first fully-featured, fully-integrated Advanced Custom Forms Engine and consists of the following three main components:

  1. An incredibly powerful and flexible Online Forms Builder
  2. A seamless integration with the Checkout Pipeline on Desktop and Mobile
  3. Simple ...
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