RecDesk Careers

Remote OR Middletown CT

Founded in 2005, RecDesk offers a suite of scalable solutions designed to help parks & recreation departments, aquatic centers, schools, community centers, homeowner’s associations, small cities, and more manage their facilities and programs more efficiently. It also offers integrations to access control, GIS/address databases, and financial systems.

As a Senior QA Automation Engineer at RecDesk, you will play a pivotal role in ensuring the quality, reliability, and scalability of our recreation management platform. You will help define and evolve our testing strategy by combining hands-on manual testing with the design and implementation of robust, future-proof test frameworks and automated test suites, all while aligning with our mission to make recreation management efficient and easy to use.

RecDesk Offers:

• Base Salary
• Paid Vacation
• Health Insurance
• Retirement Savings Account
• 10 Company Paid Holidays

Duties & Responsibilities

• Lead by example in quality and testing excellence by executing thorough manual testing, designing clear test plans, and developing maintainable, reliable automated tests that support confident releases

• Become familiar with the RecDesk platform and architecture, identifying quality risks, edge cases, and opportunities to improve test coverage, performance, reliability, and defect prevention.

• Design, implement, and evolve testing frameworks for UI, API, and integration testing, ensuring they are scalable, pragmatic, and aligned with modern best practices.

• Collaborate with engineering leadership, software engineers, and product teams to embed quality throughout the SDLC, from requirements and design review to release validation.

• Collaborate with Customer Support and Operations teams to troubleshoot technical production issues, reproduce reported defects, and ensure timely resolution and clear feedback loops to improve product quality.

• Assist in monitoring platform health using observability tools, contribute to defining and tracking quality KPIs, and use metrics and alerts to proactively identify reliability and performance risks.

• Drive improvements to existing systems by strengthening regression coverage, reducing manual effort through automation, and ensuring legacy and modernized features meet enterprise-grade expectations.

• Establish and promote testing standards and best practices, including test data management, environment usage, defect tracking, and automation reliability.

• Stay current with modern testing tools, frameworks, and industry trends, bringing forward ideas that improve efficiency, reliability, and overall product quality without unnecessary complexity.

• Support production stability by assisting with release validation, root-cause analysis, and participating in periodic on-call or after-hours support as needed to ensure service continuity and timely response to critical issues.

• Champion compliance and audit readiness by ensuring testing processes, evidence, and documentation support SOC 2 and other audit requirements, and by participating in periodic reviews as needed.

• Proactively identify quality risks related to security, data integrity, performance, and integrations, and work with engineering to mitigate issues before they reach production environments.

• Foster a culture of quality and shared ownership by mentoring engineers on testing practices, promoting testability in design, and helping teams solve complex quality challenges

Qualifications & Skills

• MS degree in Computer Science, Engineering, or related professional experience and/or relevant certifications
• 5+ years of experience in Software Quality Assurance
• 2+ years of experience in automated testing
• Test automation tools such as Selenium WebDriver, Grid, BrowserStack, and Playwright
• Strong programming and scripting experience to support test automation and tooling (C#, JavaScript, Python)
• Experience developing and maintaining load and performance testing using tools such as Apache JMeter, WebLOAD or similar tooling
• Working knowledge of HTML, CSS, and browser developer tools
• Strong knowledge of relational databases, with experience using Microsoft SQL Server for data validation, querying, and test support
• Experience with API tools such as Postman and Swagger Hube
• Experience with observability and monitoring tools such as New Relic or DataDog to support system reliability, performance, and operational excellence.
• Experience with Visual Studio, and modern IDEs
• Familiarity with accessibility standards (WCAG) and inclusive user experience best practices.
• Awareness of compliance and security best practices (SOC 2, HIPAA) and experience supporting audit readiness.

Job Type: Full Time

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