We rolled in an update last night that enhances the Facility Check-In feature in two ways:

1) We’ve added the Member Badges (right-side of screenshot below) to give better visibility into what Memberships an an individual currently has plus other important inf (residency status, age etc). Also, if a Membership will be expiring within 14 days, a red badge will show up next to that check-in showing number of days till expiration

2) If the Check-ins are limited to specific ...

RecDesk supports the crediting of a Household Account rather than refunding via check, cash or credit card. This allows the balance to be applied to a future purchase/registration by any Member of that household. Each Household/Organization is automatically set up with a Household Credit Account with a zero balance.

Account credits can be debited/credited automatically through the normal Payment and Refund work flows, or manually by navigating too a customer profile (see screenshot below). A full audit history of ...

SMS/Texting

You can now SMS/Text individuals as well as Program and League/Team rosters. There are two new fields on the Member profile to support this: an “Opt-in SMS/Text” checkbox and a drop down to specify their mobile provider/carrier. This is required because the text messages are actually sent to an email address that consists of the individual’s 10-digit phone number plus the specific email domain for that provider. For example 5554443333@att.net. In order for a customer to receive a text, they ...

We’ll be implementing the Invoicing feature for all of our customers on 1/19/2015. It will be a relatively seamless update. With that said though, it will result in a minor change to the checkout workflow and we want to make sure everyone has an opportunity to learn more about it and ask questions prior to full-rollout.

Sign Up for Optional Invoicing Overview Webinar

Please note that each date/time has limited number of seats available, so please be sure to sign up for ...

We’ve expanded the exporting of Program Roster to now include ALL of a registrant’s profile information in addition to Names, Phone Numbers and Email Addresses of those individuals in their household marked as Head of Household. You no longer have to click Show All Columns first to do this export. Simply click on the Export Full Detail to Excel link under the Actions button.

We just implemented the first set of what we term Advanced Fee Options. The initial advanced option gives organizations the ability to restrict Fees to only those registrants who have an active Membership in one of the checked Membership Types (see below). There is now a Show Advanced Options link on each Program Fee line that can be expanded to access a list of currently active (or future) Memberships to set appropriate restrictions.

We pushed in a release this weekend that improves upon how RecDesk handles and displays parent/child Facility relationships. See below:

1. Show all Child Facility activity for given Primary Facility on Master Calendar.

When viewing a primary facility on the Master Calendar now, you can now optionally “Include Child Facility” activity as well. See screenshot below:

2. Better organization of Parent/Child facilities on the Facility List ...

We just added the technical infrastructure to support system notifications (system alerts). RecDesk users will be able to subscribe to certain triggering events to receive an email of that system activity. Out of the gate, we support Online Reservation and Program Full alerts.

Alerts can be subscribed to by going to a user’s profile in RecDesk Director (Admin => Users List), selecting the appropriate user and then clicking on the User Alerts tab

We’ve just rolled out the long anticipated automated League Scheduling module! This feature allows you to specify dates and times where games will be played and then press a button to let RecDesk do all the heavy lifting around figuring out who plays who, on what days and on what fields.

Games will be evenly distributed in regards to Home/Away and the randomization routine in the algorithm also smooths out what times teams play each week so there is a ...

League Schedules and Standings can now be easily published to your RecDesk Community portal by simply checking the Show on Portal checkbox for a particular league. The Leagues tab will provide for showing both currently active leagues as well as those that have passed and are organized in a list organized by Category then Season (see League List below).

Updates to Schedules or game results in RecDesk Director are immediately reflected on the Community portal to keep participants in the loop. ...